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FAQs

 

DO YOU SHIP INTERNATIONALLY?

LittleBossStore.com only ships within the USA.

 

CARE INSTRUCTIONS

Tidy Tot Bib: Our new and improved bibs are now fully waterproof and made from beautifully soft fabric which is easier to wash and more comfortable to wear.

Machine wash warm. Use the wash strip provided to close the hook and loop fastening on the bottom of the bib. Wash and dry inside out. Do not use biological washing powder or fabric softener. Do not wash with delicate items. Do not dry clean. Do not iron. Do not bleach. Cool tumble dry.

Tidy Tot Tray: Wash in hot, soapy water before first use and after each use. Allow to air dry and store in a dry place.

Do not machine wash. Do not place in dishwasher. Do not iron. Do not tumble dry. Some staining may occur as a result of contact with some food but this will fade over time.

We recommend periodically refreshing the suction cups on the underside of your Tidy Tot Tray in boiling water to keep them at their best. Check out Tidy Tot video at https://youtu.be/W9xO8Hon85U

 

WILL TIDY TOT BIB & TRAY KIT WORK WITH MY HIGHCHAIR?

The Tidy Tot Bib & Tray Kit has been designed to fit most highchairs and booster seats available on the market, including Stokke Tripp Trapp, the Ikea Antelop and Joie Mimzy.

However, with so many different highchairs out there, there are inevitably one or two which do not work optimally with our kit.

The Tidy Tot Bib & Tray Kit is not compatible with the following highchairs: Baby Bjorn, Mama’s & Papa’s Bop, Keter 3 in 1, Phil & Teds Pod, Concord Spin, Mima and the Nomi Highchair.

The kit works well on highchairs which have an integrated tray and those that do not (in which case the Tidy Tot Tray is then attached to a table surface)

 

MY HIGHCHAIR DOESN'T HAVE ITS OWN TRAY. CAN I STILL USE TIDY TOT BIB & TRAY KIT?

Yes! The Tidy Tot Bib & Tray Kit will fit on most highchairs and booster seats, including highchairs without an integrated tray. Simply attach Tidy Tot Tray to a flat surface table.

 

RETURN & EXCHANGE POLICY

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. The Re-stocking fee of 15% may apply.
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten business days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at teewara.sukul@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at teewara.sukul@gmail.com and send your item to: Little Boss LLC, 4530 Westbend Dr., Ames IA 50014, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Little Boss LLC, 4530 Westbend Dr., Ames IA 50014, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.